Who is a Business Associate?

By Sybil Yeaman Dynamic Practice Development, LLC I am often asked, “Who is a Business Associate?” A business associate comprises any service or organization outside of the medical practice or facility workforce which performs functions or activities involving patient Protected Health Information. Examples of business associate services may include legal, actuarial, financial services, consulting services, data aggregation, management, … [Read more...]

HIPAA and OSHA Compliance

By Sybil Yeaman Both HIPAA and OSHA require medical practices and facilities to delegate a Compliance Officer to provide oversight, because the duties of the Compliance Officer are seen as an integral part of maintaining active and ongoing compliance programs. In small medical practices, the same physician or manager can be designated to provide oversight for both compliance programs. In large medical practices, a separate Compliance Officer … [Read more...]

Best Results

By Patrice Pash, COO at UCIC Are you thinking of starting an urgent care center but not sure how to begin or concerned about missing that CRITICAL task in the TO DO list? Maybe you're already open and your urgent care center could use that little extra "something" to give it a boost in revenue. Are you struggling with efficiency, inventory control, or staffing? Or perhaps it’s time to consider your exit strategy and you need advice on the … [Read more...]

HIPAA Compliance Tip

One of the most challenging aspects of owning an Urgent Care is making sure that your clinic stays compliant with State and Federal Law. Sybil Yeaman is an expert consultant in this area and has some valuable information on HIPAA that will help keep your doors open. HIPAA requires all medical providers to give a Notice of Privacy Practices (NPP) to all new patients or responsible parties before the delivery of health care services. The NPP is … [Read more...]

Honey and Vinegar

There's the old saying that one attracts more bees with honey than with vinegar, and while this isn't meant to be a nature lesson, there's a fair amount of parallel to be drawn between the business world and the great outdoors. It's seems like everyone is looking for the magic formula to apply to customer satisfaction; you see it every day whether you're out to dinner or shopping at your favorite retail store. In fact, you can't get past the … [Read more...]